You cannot technically 'suspend' your trading account, but you can stop any market data fees coming out of it. To learn how to unsubscribe to market data, please watch this video found here.

• Step A. Click here and login to your account management using your LIVE Account username and password.
• Step B. Click on the "Message Center" icon at the top left hand corner of the screen.
• Step C. Once in "Message Center", click on the green "Create" button in the top right corner, this will create a new ticket. Send this ticket to Interactive Brokers requesting the transfer of your assets, please use the information below as a template for the ticket:
• Step D. Select "Funds & Banking" as category.
• Step E. In the "Brief Summary" box, enter "Asset Transfer Request".
• Step F. In the "Detailed Description" box, please provide information for all of the below requirements:
 
  
  • Delivering broker's name

  • Delivering broker's CHESS PID no.
  • Account name at delivering (current existing) broker
  • Account number at delivering broker
  • Sponsor issued or SRN number (if applicable)

  • Broker's phone number or email
 
    
  • Contact name at Delivering broker
 
    
  • Assets to be transferred (name, symbol, quantity)
• Step G. Meanwhile, you must inform your current broker by sending a signed request to deliver shares to Interactive Brokers custodian, Fortis Clearing Sydney, PID 01192. Once they have been informed, your broker has to put a stock message out, pointing to PID 01192.
• Step H. Wait for confirmation of transfer from IB, it could take up to 28 working days for completion.
• Step I. Wait for confirmation of transfer from IB, It could take up to 28 working days for completion. If you are unsure at anytime through the process, call directly to Interactive Brokers:

        From Australia:
        02-9240-5143
        08:00 - 17:00 Hong Kong Time
        or
        0011 1 312 542-6901
        09:00 - 20:00 US Eastern Time
        or +41-41-726-9500
        08:00 - 20:00 - Central European Time United Kingdom: - 07:00 - 19:00 Greenwich Mean Time

        From US:
       1 (877) 442-2757 or 1 (877) 4IB-BRKR Toll free customer service within the United States.

  1. Notify Interactive Brokers That You Will be Funding Your Trading Account 

This is a process that is required by IB prior to receiving your funds. This only needs to be completed if transferring funds from a bank account.  Step A. Click here and login to your account management using your LIVE Account username and password. Step B. From the menu click "Funds Management" and then click "Fund Transfers". Step C. Select "Deposit Cash" in the Transaction selection box. Step D.Select "Wire" as Method (this is just a American term for bank transfer).  Step E. Select "Add New Instruction" as Instruction. Step F. Use your account number as the nickname for the transfer, e.g. 'U###### Transfer'. Type in what bank you are transferring from (may not accept abbreviated names i.e. ANZ). You should be able to get the SWIFT code by searching your bank's website, or alternatively you can call them. Although it is optional, it is recommended that you provide you bank account number also. Step G. Select "Confirm", then "Fund Transfers". Step H. You will now be redirected back to the page shown on 'Step C', complete steps C and D exactly. When asked for instruction, select the instruction you have just created, e.g.'U###### Transfer'. Step I. Enter the amount that you will be funding your account with (NOTE: The Minimum Funding Amount is $5,000.00 USD or equivalent). Step J. Enter currency, sending institution (i.e. Bank) and bank account number. Step L. Select "Confirm". Once processed, bank details will be provided. Please note/print these details as they are important for the next step. NOTE: If this process is not completed the funds transfer will not be processed, and funds will be returned to your bank account.   2. Fund Your Trading Account  Transferring from a bank account  Once you have notified Interactive Brokers of the transfer (as per step 2) you will be provided bank account details that look similar to this: Bank Name: XXXXXXX BSB Code: XXX-XXX SWIFT Code: XXXXXXXX Account Name: Interactive Brokers LLC Account Number:   XXXXXXXXX NOTE: If you have a transfer limit on your account, you can transfer smaller amounts (i.e. 2 x AU$3000), if you do it this way you will need to create a notification (as per step 1) for each transfer. These are not the actual bank details, you will be provided actual details once the notification is complete. If you transfer using cash from a branch, you may incur fees. You MUST use your LIVE Account Number as the description/reference of the funds transfer, otherwise your funds will not be applied to your account, and will be returned, e.g. "U###### Transfer".

Please watch the video available here.

NOTE: This is to close out of positions IMMEDIATELY. For help to place 'Limit Orders' on the currencies please contact your Account Manager

 Please Note: You have one free-of-charge transfer each month. Any additional transfers will be charged a fee of AU$15 (for AUD). 

Yes most definitely, firstly log in to your Account Management. Then click on Account Administration in the menu on the left, a then select Base Currency . Simply select the base currency from the list and click Continue. These changes will not take effect until the next trading day. 

We have restrictions to ensure that the group has got a minimum level of experience and understanding of trading. If you do not understand the training you have already received you will not gain any advantage by trying to learn strategies that are too advanced for your level. If you are interested but unsure if this course will help you please feel free to contact us at tradingsupport@lifestyleinvestorservices.com and we would be happy to assist you.

All LIS clients that have a funded trading account that have been Live Trading for 3 months or more are welcome to join us at our Advanced event.  We like to keep the knowledge level at a minimum to ensure all can get the most out of the event.

The course content has been designed by our most experienced of traders and trainers, to ensure that the course has valuable information for all traders. Covering advanced strategies for Options, Commodities and Forex. Also we show you some excellent tricks and skills of how to use the Trader Workstation Platform to greatest effect.

Lifestyle Investor Services Advanced training events are designed to suit traders that have been live trading for 3 months or more, wanting to learn some more advanced strategies and skills that can add a real boost to their trading. This course is $995 for the 2 days of face-to-face, small group training. We have had great feedback from our clients regarding this course and it can really take you to the next level.

We also have a 1 day Live Trading Training, it is designed for traders that have gone live. They are $495 for the day, 12 hours of training and this is normally held in regional areas.

After the Sessions we have the 6-week Go Live course. This is one of the final steps in your 90-day apprenticeship and a valuable simulation of “Live” trading. The most important thing is to not rush through your training so you start trading too soon. Take your time and revisit anything that you are having trouble with, there is a lot to learn. This course has been specifically developed to cement in all of the training that you have been provided with to date and to give you a chance to trade on a simulated trading platform. See the real profits or losses that would occur and tighten up you strategy.

The mentors are employed to work with you while you are on a current training module. After you finish the Sessions, the mentors are not obliged to continue mentoring you, they will move on to helping a new set of students. You can continue to work with our Trading Support and Live Trading Team when you need any help; this takes the place of the mentors.

The LIS Mentors are an extension of the LIS Live Trading Team, they are a hand picked team that had to meet a certain criteria: Live traders, trading the LT system, friendly, willing to help, friendly, and oh yes did I mention friendly!

To start on another module you need to go to the bookings page on the website same as the first time you enrol. The modules do not flow on automatically from one to another as you will need to be assigned to a different mentor that specialises in that module.

During the Sessions, you will have your “homework” checked for you by one of our Mentors. When you enroll for the Sessions, you get assigned to a mentor to monitor you for the month.

Each Module runs for 20 days, consisting of 11 Email based lessons.

No you can’t, you have to be an LIS client to receive our specialised training course. Our trainers have written this course exclusively for LIS clients, the sessions are only relevant to the TWS platform and Lifestyle Traders.

To be able the Sessions you have to have a trading account with Lifestyle Investor Services, the account has to be open and funded with the minimum of $5,000USD (or equivalent). The training is available through your LIS Members Area login. 

The Sessions are free of charge for all Lifestyle Investor Services clients. The Sessions are not available for clients that do not have a trading account with us.

The "Sessions Training" is an email based training course, that has separate modules for the Commodities, Forex and Options Markets. With Step-by-Step Instructions and Video Tutorials to teach you everything you need to know to trade using the Interactive Brokers Trader Workstation Trading Platform. This will reinforce your strategy and allow you to practice trading Aussie Rob’s signals in a safe environment (not risking your hard earned cash). We have a copy of the sessions on our website to go back for future reference if you ever need to and our mentors and Trading support people love to help.  Please note that if you go through the Sessions with out enrolling to work with a mentor, if you do need assistance please enrol to restart the Sessions so that you can be assisted by an allocated mentor.

Lifestyle Trader and Lifestyle Investor services have designed training via email and on the Internet, along with face-to-face training to teach you to trade. Everyone will have a different style and circumstances, so it is important go through the whole training schedule. This will help you learn more about what is going to be the correct trading strategy for you and help you to see the patterns in the markets. There is more to trading than just reading charts, trading should be treated like a small business, so we teach you how to manage your trading as a professional trader would do.

Yes you can, we have a special process that one complete will transfer any existing stock positions into your IB account, where you can manage the stocks just like any other trade we have on the platform, allowing you to Buy or Sell, or trade options on that stock.  

No you don’t, you only get charged when you enter and exit a trade, nothing in between, so you don’t get charged for changing your stops on a daily basis, unless you get stopped or close out, you will not be charged to exit.

US Stocks and ETFs: $0.02 per share with a US$5 minimum per transaction (note: there may be small exchange and regulatory fees charged in addition to this amount)

AU Stocks: 0.2% of the value of the transaction with a AU$16 minimum per transaction

US Stock Options: US$2.50 per contract with a minimum of US$7.00 per leg (i.e. it would cost US$7.00 to trade 2 contracts, US$7.50 to trade 3 contracts and so on)

AUS Stock Options (multiplier=100): AU$2.50 per contract with a minimum of AU$7.00 per leg (i.e. it would cost AU$7.00 to trade 2 contracts, AU$7.50 to trade 3 contracts and so on)

**Please note that the cost for exercise/assignments of ASX options will be $0.275 per contract for stock options and $0.75 per contract for index options.

US$9.00 per contract to trade Commodities

0.70 of a pip per side with a minimum of approximately AU$8.00 (for example it will cost 0.7 x value of one pip to exit and enter)

You will have 30 days to fund your account before it is closed by Interactive Brokers. If you still wish to proceed with opening an account be aware that you may need to re submit documentation, although this is rare.

You first need to download the Trader Work Station program (for Windows click here or for Mac click here).  Once installed simply type your logon details (depending which account you want to log into) and click 'Login'.

No, when trading through an LIS trading account, you can place trades on the trading platform. We specialize is teaching our clients in how to trade electronically, and not over the phone. 

We have basic suggestions of minimum trading account sizes to be able to trade different markets with out account restrictions. Our suggested minimum account balances are $10,000 AUD for Options, $25,000 AUD for Forex and $40,000 AUD for Commodities. This is not based on individual circumstances so you may be able to trade with less through platforms such as Forex FS.

The minimum funding amount is $5,000USD. Interactive Brokers will need the equivalent in whatever base currency you choose. For example you will need approximately $5,500AUD, depending on exchange rates, if your account is held in Australian dollars. It always pays to put in a little extra as market data fees will be taken out each month. 

You should call Interactive brokers on (02) 9240 5143, who can help you exit the trade.

Login to your account management as above, there is multiple menus on the left hand side, select Report management and then Activity Statements. Select the time frame you want the statement for then follow the instructions from there.

To log into your account management, just click here. The login Screen will appear. Login using your Live Account username and password.

NOTE: You need to have an open account in order to do this.

Yes the market data for the Interactive Brokers platform is different to the Aussie Rob membership monthly fee. The market data is for the Interactive Brokers platform and fees will vary depending on whether your account is classed as professional or non-professional. All individual and joint accounts are classed as non-professional.

Most Trusts and Corporate Trusts are classed as non-professional but some may be classed as professional. We do NOT have any say on what IB classes your account so please do not contact us in regards to this. By definition these accounts should be classed as professional and you should expect your account to be. If your account is lucky enough to be classed as non-professional, take that as a bonus. 

All Company accounts are classed as professional.

The following information relates to accounts held by Interactive Brokers only, as of 24/3/2010:

Forex - Free (for both non-professional and professional accounts)

Commodities - $12USD per month (for both non-professional and professional accounts)

US Stocks/Options - non-professional: free if subscribed to commodities or $10USD per month standalone

                             - professional: $23USD per month

Australian Stock/Options - non-professional: $37.50AUD per month

                                      - professional: $49.50AUD per month

ETF's - non-professional: free if subscribed to commodities or options or $10USD per month standalone

          - professional: $30.00USD per month

There are no account opening or keeping fees for LIS accounts. However for Interactive Brokers accounts there is a market data fee for the platform live data.  For an Individual and Joint account it is up to $12 USD per month  and for Company, Trust and Corporate Trust it is up to $65USD per month (for standard four; Forex, Commodities, US Options and ETFs).

For a break down of the fees please read the FAQ in relation to market data subscriptions below. 

Yes most definitely, as there are no account opening or keeping fees, you can have as many accounts as you like, they just have to be applied for separately. Please bare in mind there is the monthly data subscriptions for the accounts so funds do reduce minimally each month.

No, to apply for an account under a company name, the company has to be complete and registered.

When an account is opened in your name or under your control then it is legally under your control. Designed for you to trade, so you are responsible for the account. It is not recommended to share your details with anyone and keep the information secure like a bank account.

To open an Interactive Brokers account, the minimum age is 21. 

The majority of our australian clients setup their account in Australian dollars. This is by far the easiest way to get your account up and running as the bank transfer is national. 

What base currency you choose is really your decision and does not make a great deal of difference. Remember you can change your base currency at any time so nothing is set in concrete!  If you are unsure, check with your account manager what may be the most appropriate for you, to suit where you are in the world.

In theory no you cant, as you do need to provide contact information for your employer or company etc, and need to be able to provide information regarding your annual income. But if you do not work but you have annual income coming in from investments etc then yes you can apply for an account, we can help you with this process at the time of application.

There are a few different kinds of accounts to suit your desired structure.

1) The basic setup that 70% of traders use, is to trade through an account held in their personal name (i.e. Individual account), it is the quickest and easiest to set up. You can also have the same style of account with two names and details on it, which is a joint account.

2) You can open a Company, Trust, SMSF or Corporate Trust account.

3) We have also got a special account for only trading the Forex and indexes, so you cannot trade commodities and options through it, but the benefit is, it can be traded with a smaller account. So for example for some one with $10,000 wanting to trade the Forex, we would suggest trading through our special Forex account that will allow you to trade micros called an IG account. 

On top of the time guidelines stated above for opening your account , funding will take approximately two business days, providing you have done so correctly.

The main problems clients have with this is that they do not notify Interactive Brokers that they are transferring funds (as per confirmation email) and the funds are sent straight back into their account. 

The funds do take some time to clear and access to the simulator account is not granted usually until the next business day. So please be patient and don't expect instant access. 

The total time from when you send your account application to us, to when your account is open, is usually between 2 - 5 business days. This depends on two factors:

- how long it takes us to apply for your account with Interactive Brokers (usually within 2 business days)

- how long it takes for applicant (i.e. you) to send the correct supporting documentation to Interactive Brokers (this usually takes the longest typically about 2 to 4 business days).

If you can gather all the necessary supporting documentation (i.e. passports, bank statement, Trust deeds) from the beginning and send them as soon as we email you to do so, your account should be opened within 2 or 3 business days.

Your account will be held with Interactive Brokers on behalf of Lifestyle Investor Services. This means that Interactive Brokers are the ones who hold your money.

Click on the 'Open an Account' tab on the LIS website. Select what type of account you would like, fill out your personal information, accept to the terms and conditions/disclosures and then wait for the appropriate form to be sent to you. Once received, fill it out and email it back. Please do not send your documentation, this happens at a later stage.